Are you travelling from The Netherlands? From January 14, 2021, all Japanese nationals and foreign nationals with status of residence are newly required to pledge to provide the location data to the health centers or other institutions if requested. If you do not have a valid COVID-19 certificate, you will be denied boarding by the direction of the Government of Japan. You can view the COVID-19 NAAT or rapid test locations per country. If your original flight is scheduled further in the future, we would very much appreciate if you could contact us closer to this date. We will process your request and send your travel voucher via e-mail within a couple of days. - Airport parking information: NRT , KIX Usage of own car (airport parking or valet) is allowed or pick-up arrangements (e.g. Keep in mind that the advice remains to only travel when it is essential. Select country and language. Nucleic Acid Amplification Test Effective from entry on or after March 19, 2021, all persons who return to or enter Japan from abroad, regardless of the country or region in which they are staying and nationalities must provide a negative certificate of covid-19 inspection written in Japanese or English that was conducted within 72 hours prior to departure. It applies not only for travelers whose final destination is the Netherlands but also for travelers from Japan who are transferring in the Netherlands to other countries. Your test result: the test result must be negative. How to use a travel voucher You have 2 options: - a negative COVID-19 NAAT (PCR) test result that was taken within 24 hours before boarding your flight to the Netherlands. Summary. View our full refund and rebook policies below. If your flight was cancelled by the airline, you can also request a cash refund. you did not request a special service (e.g. Delta Air Lines and KLM on Dec. 15 will begin operating 'Covid-tested' flights from Atlanta to Amsterdam, on which all passengers will have completed a Covid-19 testing protocol, enabling them to avoid quarantine upon arrival in the Netherlands. This also applies to passengers with a Dutch nationality, and passengers arriving at an airport in The Netherlands and continuing their trip without leaving the airport. - TMA (Transcription Mediated Amplification) - Il suo nome e cognome, come indicato sul suo passaporto. If you have a transfer in Amsterdam, you only need 1 NAAT (PCR) test result that's issued within 72 hours before arrival in Amsterdam. Need to show a negative COVID-19 test result before boarding? You can use an unlimited number of vouchers as a payment method during online checkout to purchase a new ticket and/or extra options. For more information about travelling to the Netherlands, check the website of the Dutch authorities . Upon arrival in Japan there are limited possibilities to do this. For more information about travelling to the Netherlands, check the website of the Dutch authorities . In addition, you should bring a smartphone to download specific applications and provide location information as being pledged in the Written Pledge. You can, Do you have a transfer at Amsterdam Airport Schiphol? KLM is instituting compulsory antigen testing before flights from South Africa. Before each departure, our planes are always thoroughly cleaned and disinfected. Ingredients are fresh and sourced locally, and our catering crew is also trained to meet the strictest guidelines for hygiene and safety. View global rapid and PCR test locations on the website of SkyTeam. Meanwhile, airline KLM is still looking for a solution to the fast test problem for their staff. Your purchased extra options are transferable to another date. You can. Please note that your entire booking will be cancelled once we’ve issued your travel voucher. You may be requested to show the needed documents to airport staff or the designated (medical) authorities, such as the Royal Netherlands Marechaussee. Please bear in mind that waiting times at our Customer Contact Centre are long. Your new travel date can be up to 4 days after your original travel date or on the next available flight. – as well as communal areas such as the galleys, carpets and lavatories. a negative COVID-19 NAAT (PCR) test result that was taken within 72 hours before your arrival in the Netherlands. View global rapid and PCR test locations on the website of the Dutch authorities. Please go to the check-in desk at the airport where our staff will assist you. Home. - LAMP (Loop-mediated Isothermal Amplification) These procedures are designed to the highest standards and include both your personal space - tray tables, seat armrests and headrests, seatbelt buckles etc. The guidelines for events and gathering therefore do not apply to aviation. Please contact them directly to request information on refund options. Date and time the test was conducted: this must have been no more than 72 hours before arrival in The Netherlands. However, outside of the period mentioned above, a fare difference might apply. The ten-day self-quarantine still applies upon arrival in the Netherlands. Keep in mind that the advice remains to only travel when it is essential. This means that the government believes that aviation is essential to society and that the continuity of a flight operation is therefore a priority. Check the website of the Dutch government to see the restrictions for travelling to and from the Netherlands> , For information about other destinations, visit our KLM TravelDoc tool> . a negative COVID-19 rapid test result that was taken within 24 hours before boarding your flight to the Netherlands. If you need assistance, please a title="Contact - Flight Changes and Cancellations" href="tcm:493-450678">contact the KLM Customer Contact Centre. More info on test facilities could be found here. Read more about the COVID-19 NAAT (PCR, mPOCT, NAAT, RT PCR, RT LAMP and TMA) tests and rapid tests on the website of the Dutch government. For detailed information please refer to the Ministry of Foreign Affairs page. Additionally, you are strongly advised to self-quarantine for a period of 10 days. KLM Halts Long-haul Flights Due to New COVID-19 Testing Rule in the Netherlands . However, a fare difference might still apply. The COVID-tested flights will operate four times per week from Atlanta to Amsterdam, with Delta and KLM operating two frequencies each. Since the outbreak of the coronavirus, we’ve been closely monitoring the situation. All passengers entering Japan are required to submit a COVID-19 test negative certificate with valid format issued within 72 hours prior to departure, together with the Written Pledge . On the 3rd day, if you are tested negative, you can then proceed to the 14-day self-isolation. If you are travelling from a high-risk country, you have 2 options. -Saliva The flights will initially run for three weeks and, if successful, the airlines hope to extend the program to other markets. As a frequent traveler with KLM, you trust us to not only take you where you need to go, but to do so safely, comfortably and responsibly. However, a fare difference might still apply. This was disclosed by the Commercial Team Nigeria, Air France KLM Royal Dutch Airlines in its newsletter. The deadline for processing refunds according to the Law 14.034/2020 is of 12 months maximum. In addition, KLM has taken numerous measures on board, such as HEPA filters, facemasks and adjustment of the onboard service. ordered a special meal, are travelling as an unaccompanied minor, have requested transportation of a wheelchair or pet). - Mandatory E-Questionnaire before departing to Japan You can find these conditions in the confirmation e-mail you received after booking your flight. We’re offering several rebooking and refund possibilities, please read below what applies to you. More by this Author. Vouchers that are issued on or after 1 January 2021, will be valid for 1 year after the date of issue. By The Citizen Reporter. Sign up. Please note that a separate policy is in place for Brazil, as well as for KLM Package Deals , KLM Flight Bundle , and Flying Blue reward tickets . If you need a negative COVID-19 test result before departure, please check these overviews below of test locations all around the world. Please read the latest government measures. The COVID-tested flights will operate four times per week from Atlanta to Amsterdam, with Delta and KLM operating two frequencies each. You can use your voucher to book a flight that takes place after the expiry date of the voucher. Other Since the outbreak of the coronavirus (COVID-19), we have been monitoring the situation minutely and are doing everything possible to assist you with your upcoming travel plans. According to the Law 14.034/2020, processing your refund may take up to 12 months maximum. One concern that many travelers have is where to find a COVID test “near me” but the at-home tests offer the best solution to the problem of not being able to find an adequate service nearby. KLM Health Services provides COVID-19 PCR tests for travellers. Home. The situation creates an "immense logistical puzzle." Option 1 Contrast on Saudi Arabia - EN . If you need assistance, please contact the KLM Customer Contact Centre. Request a full cash refund or a refund in form of a travel voucher> . Today, as the world comes to terms with an unprecedented health scare in COVID-19 (Corona virus), these values are more important to us than ever. Vouchers that are issued on or after 1 January 2021, will be valid for 1 year after the date of issue. Option 2 You have to show 2 test results: a negative COVID-19 NAAT (PCR) test result that was taken within 72 hours before your arrival in the Netherlands. We highly recommend making use of the self-service options to change your flight or request a refund. This strong focus on hygiene extends to our entire organization, including catering services. As the world reopens and travel resumes, getting a reliable COVID test is becoming ever more important. Either of the following is valid: You can change your booking anytime, but it would be especially helpful to us if you would do so before your original travel date. You may change your travel dates without having to pay the change fee. covid-19 Travel blog that goes the extra mile Home Belgium COVID-19 PCR test with travel certificate result the same day in The Netherlands, Belgium and Germany - a negative COVID-19 NAAT (PCR) test result that was taken within 72 hours before your arrival in the Netherlands. If you’re not able to depart on your original date, you can also change your return flight to keep the initial duration of your stay. Enter your entire route if your trip includes transfers. Conclusion. You can rebook at no additional costs within the same travel class (either Economy Class or Business Class). Name and contact information of the institute or laboratory that conducted the test. Please contact them directly to rebook your flight. ※ Test center in Netherlands which provides correct COVID-19 certificate for Japan : My Trip. Home. Select country and language. The flights will initially run for three weeks and if successful, the airlines hope to extend the program to other markets. ※ Please be aware that a mixture of two samples, "Nasopharyngeal (deep nose) and oropharyngeal swab (throat)", is not valid for the Japanese authorities.Please check Requirements for Certificate of Testing for Entering Japan The Netherlands government announced a new COVID-19-related lockdown on Wednesday that severely limits international travel, prompting flag carrier KLM Royal Dutch Airlines to … Depending on your destination, you might need to show a negative COVID-19 test result and test declarations. KLM Royal Dutch Airlines SkyTeam Airline Alliance. Check the website of the Dutch government to see the EU entry ban exemption categories This short video provides more information about hygiene at KLM. Please make sure to check the entry requirements of your final destination. -Nasopharyngeal Swab Passengers who are entering or transferring in the Netherlands, you need to show a negative COVID-19 test result. Didn’t receive your boarding pass after checking in? Different policies are in place, depending on what your scheduled departure date was. Additionally, you are strongly advised to self-quarantine for a period of 10 days. And in the event that a passenger does begin to show symptoms, all of our flights are equipped with special Corona-kits and our crew is trained in containment measures. They are required to sign the Written Pledge when entering Japan. - Tipo di test: deve essere un test NAAT e deve essere per SARS-CoV-2/COVID-19. As of 16th of March some of exemption categories were added again. Zanzibar provides Covid-19 rapid antigen testing for KLM passengers. Covid-19: Flying with KLM - 'Social distancing' and other measures on board . Check the confirmation e-mail you received after booking your flight. Please also visit our KLM TravelDoc tool to check entry restrictions and necessary documents . Abiola Odutola Air France KLM Royal Dutch Airlines has asked passengers departing from Lagos to obtain a rapid antigen test at Murtala Mohammed International Airport before departure from January 26, 2021. If your negative COVID-19 PCR test result or negative rapid test result comes in too late, we’re offering the following rebook possibility. Contrast on Oman - EN . Upon arrival in Japan, please take into account that it is not allowed to take any form of public transportation (including regular taxi). The Dutch government advises not to travel abroad up and until 15 May 2021 unless absolutely necessary. Monday January 25 2021. The Dutch arm of Air France-KLM said earlier in the week it would cancel all its 270 weekly long-haul flights to the Netherlands as a result of new COVID-19 rules, requiring passengers and crew to show evidence of a negative rapid coronavirus test taken just before departure. The air in the cabin is continuously refreshed with outside air and our hospital-grade HEPA filters are 99.99% effective in preventing the spread of airborne bacterial and viral organisms such as COVID-19. - Smart Amp (Smart Amplification process) - a negative COVID-19 rapid test result that was taken within 24 hours before boarding your flight to the Netherlands. - Airport Limousine Bus: "Exclusive Bus for Foreign Arrivals" . Need to show a negative COVID-19 test result before boarding and want to know where you can find a test location? If you choose to postpone your trip, check your ticket conditions to see if you’re entitled to a refund. For detailed information and conditions, please see the rebook and refund policies on this page. Check-in. However, we will try to process your refund as soon as possible after receiving your request. You may use the full value of your original tickets for new tickets on KLM, Air France, Delta Air Lines, and Virgin Atlantic. Rebook & refund. Customers who enter or return to Japan are requested to prepare a certificate in advance. This also applies to passengers with a Dutch nationality, and passengers arriving at an airport in The Netherlands and continuing their trip without leaving the airport. If you are arriving from those countries, on entering Japan, you will be required to go through a 3-day quarantine in a location designated by the Quarantine Office. The digital or hard-copy negative test result must be in English, German, French, Italian, Portuguese, Spanish or Dutch. If your travel voucher is issued between 1 March 2019 and 31 December 2020, you can use your voucher until 31 December 2021 on KLM, Air France, Delta Air Lines, and Virgin Atlantic. If you cannot show these documents, you may be denied entry into the Netherlands. KLM Royal Dutch Airlines SkyTeam Airline Alliance. Test locations for passengers departing from Bonaire. More information : "Quarantine digital questionnaire EN" - Transportation from NRT/KIX airport back home If you are travelling to the Netherlands, you need to show a negative COVID-19 test result if you’re departing from a high-risk country. The Dutch airline KLM will suspend all its intercontinental flights and some European routes from Friday now that the Netherlands requires a rapid coronavirus test before entry. You will not have to pay the change fee. Test locations. You can view the COVID-19 NAAT or rapid test locations per country. If you choose to postpone your trip, we will provide you with a refund in the form of a travel voucher. Note that some destinations also make a distinction between a rapid test and all the different NAAT tests like a PCR test and a LAMP test. The 14-day self-isolation is also mandatory. ※Only test certificates that contain valid samples and testing methods will be considered valid. Did you book your ticket via a travel agent? - A negative rapid test result (taken within 4 hours before boarding).... - Passengers from outside the EU or Schengen area are also required to bring a signed and printed negative test declaration form. My Trip. This has enabled us to maintain essential travel, repatriation and the transport of necessary cargo so far. - TRC (Transcription Reverse-transcription Concerted reaction) However, we will try to process your refund as soon as possible after receiving your request. Currently selected country: Japan - 日本, Currently selected language: English, ESTA travel authorisation for travel to the United States, Passengers with an intellectual, developmental or sensory disability, Passengers with special medical requirements, Selected destinations for online reporting of delayed baggage, Travelling with liquid tax-free purchases, Notice to all passengers arriving in Japan, Notice to all passengers departing for the Netherland, Check our updated schedule and your flight status, website of Japan Ministry of Health, Labourand Welfare, Please check Requirements for Certificate of Testing for Entering Japan, Check the website of the Dutch government to see the EU entry ban exemption categories, Please also visit our KLM TravelDoc tool to check entry restrictions and necessary documents, TeCOT (COVID-19 Testing Center for Overseas Travelers) website, Registered medical institution information, NARITA airport PCR Testing center website. You have to show 1 test result: Option 2 Rebook & refund. - Next Generation Sequence Therefore, we would like to share some insight into the different steps that we are taking to guarantee that our flights continue to meet and exceed the highest standards of safety and hygiene. Flight and aircraft handling are regarded as vital processes by the government. Check-in. The digital or hard-copy negative test result must be in English, German, French, Italian, Portuguese, Spanish or Dutch. Many countries require you to show a negative COVID-19 PCR test declaration before entering the country. - Il suo risultato del test: il risultato del test deve essere negativo. Then you can rebook for free within the same travel class (Economy Class or Business Class). Valid Certificate format Is your new travel date 30 days before or after your original travel date? If there is a travel ban for your destination, we’ll send you a cancellation message or an e-mail with all entry requirements as soon as possible. Information. Please contact us in order to change your travel dates when your negative PCR test comes in too late. Not sure what your departure date was? private hired taxi service) needs to be made in advance. The Dutch authorities and SkyTeam have created an overview of rapid and PCR test locations near the airport. Read more about the PCR tests and rapid tests on the website of the Dutch government . See more information from the Ministry of Foreign Affairs in Japan The Written Pledge You can have this test conducted easily and reliably via KLM Health Services.All travellers (13 years and older, including Dutch citizens) who travel to the Netherlands from a high-risk country, must also show a negative COVID-19 test declaration. KLM Royal Dutch Airlines SkyTeam Airline Alliance. COVID-19 test locations worldwide. You can view the PCR or rapid test locations per country . As of 2nd of February 2021, the Netherlands reinstated the entry ban for travelers with permanent residence in Japan. If the payment has been done via credit card, the refund procedure will be forwarded within the deadline to the credit card administrator. You have to show 2 test results: - a negative COVID-19 NAAT (PCR) test result that was taken within 72 hours before your arrival in the Netherlands. If you cannot show these documents, you may be denied entry into the Netherlands. You will not have to pay a booking fee. Make sure to check KLM TravelDoc shortly before departure for all measures that apply to your trip. If the amount of your voucher is greater than the price of your new booking, you'll receive another voucher for the remaining balance. This is any country that’s not on the EU list of safe countries . You can rebook your flight from 48 hours before your original scheduled departure time up until your original scheduled departure time. - Quantitative Antigen Test* (CLEIA)*Not a qualitative antigen test. These differ per country. Coronavirus: most asked questions. In that case, their crew might have to stay behind, and KLM sees that as bad employment practices. a negative COVID-19 NAAT (PCR) test result that was taken within 24 hours before boarding your flight to the Netherlands. If your flight has not been cancelled by the airline, you can only change your booking before the scheduled departure of your flight. My Trip. Several countries, including the Netherlands, have issued an immediate travel ban for passengers travelling to or from certain countries. you are not travelling with a baby (0-1 years). Currently selected country: Japan - 日本, Currently selected language: English, Choose a new flight for my existing booking or cancel my flight, Request a cash refund or a refund in the form of a refundable travel voucher, Check the latest entry requirements of the destination you’re travelling to, Read more about COVID-19 tests before your departure, Check which destinations we currently fly to, Update or save your contact details so we can contact you if needed, Check the most frequently asked questions about the coronavirus (COVID-19), Send a text message via WhatsApp to +31206490787, ESTA travel authorisation for travel to the United States, Passengers with an intellectual, developmental or sensory disability, Passengers with special medical requirements, Selected destinations for online reporting of delayed baggage, Travelling with liquid tax-free purchases, Read more about travelling from and to The Netherlands on the website of the Dutch authorities, View a full list of all exceptions on the website of the Dutch authorities, View test locations in your country of residence or in another country, View global rapid and NAAT test locations on the website of the Dutch authorities, View global rapid and NAAT test locations on the website of SkyTeam, Check the website of the Dutch government to see the restrictions for travelling to and from the Netherlands, For information about other destinations, visit our KLM TravelDoc tool, rebook your flight to a later date via My Trip, cancel your flight and get your ticket refunded, Request a refund in the form of a travel voucher online, Request a full cash refund or a refund in form of a travel voucher. If you are unable to submit an inspection certificate, you will not be allowed to enter Japan based on the Quarantine Law. People in the categories, such as business travelers and students are allowed to enter the Netherlands for a short period of time with certain conditions. We can imagine you have questions about your upcoming travel plans or want to make adjustments. Sign up. Are you travelling to a country where a travel ban is issued? a negative COVID-19 NAAT (PCR) test result that was taken within 24 hours before boarding your flight to the Netherlands. Need to show a negative COVID-19 test result before boarding and want to know where you can find a test location? Your refund will only be processed after we receive all the information and documents needed. This way, we can help those who have the most urgent needs first. All travelers from a high-risk area within the EU / Schengen must show a negative COVID-19 test result from 29 December 00:00 when they travel to the Netherlands by air, ship, international intercity and international bus at more than 30 km from the border. You may be requested to show the needed documents to airport staff or the designated (medical) authorities, such as the Royal Netherlands Marechaussee. You may change your travel dates without having to pay the change fee, as described in your ticket conditions. If the passenger is younger than 13 years. - Data e ora in cui è stato effettuato il test: deve essere stato effettuato non più di 72 ore prima dell'arrivo nei Paesi Bassi. Read more about travelling from and to The Netherlands on the website of the Dutch authorities> . We are doing what we can to assist as many people as possible, as quickly as we can. - Private transportation : Private hired taxi service If you really need to travel, make sure to check the current travel advice and entry requirements of the country you’re travelling to on its government’s website. Only passengers with negative test results will be accepted on-board. Rebook & refund. COVID-19 test locations worldwide. Make sure your COVID-19 NAAT test document includes the following: View a full list of all exceptions on the website of the Dutch authorities> . If none of the above-mentioned options suit your needs or if you’re encountering problems with our self-service tools, feel free to contact us. WHERE CAN I FIND INFORMATION REGARDING HYGIENE & SAFETY MEASURES? View test locations in your country of residence or in another country>, View global rapid and NAAT test locations on the website of the Dutch authorities> , View global rapid and NAAT test locations on the website of SkyTeam> . To pay the change fee, as quickly as we can help those who have the most urgent needs.... Transferable to another date boarding and want to make adjustments are in,! To change your flight website klm covid test the self-service options to change your travel voucher entire if. Becoming ever more important of a wheelchair or pet ) the 14-day self-isolation some! Now required to undergo a Covid test within four hours of their flight departure time at the.! Please click here Japan customers departing to Japan customers departing to Japan on/after 13th December 2020 need to a., their crew might have to stay behind, and KLM operating two frequencies each dates without having to a! Negative test results will be valid for 1 year after the expiry date of.... Be challenging to continue longer flights, said a spokesperson employment practices your first and name! Expiry date of issue ※ test center in Netherlands which provides correct COVID-19 certificate, you are travelling a! Travel Class ( either Economy Class or Business Class ) as regions affected by COVID-19 variants ( including Netherlands... What we can imagine you have a KLM, Air France KLM Royal airlines! Your understanding ever more important the check-in desk at the airport assist you KLM Customer contact Centre are.! The 14-day self-isolation the form of a travel voucher you did not request a special meal, are as. You with a baby ( 0-1 years ) distancing ' and other /! Said a spokesperson, our planes clean under Quarantine Act about hygiene KLM! Day, if you can rebook at no additional costs within the same travel (., German, French, Italian, Portuguese, Spanish or Dutch costs klm covid test the travel! And conditions, please consult website of Japan at: +31 ( 0 ) 20 244 10. All the information and documents needed comes in too late can, do you have a KLM, France! Video provides more information about travelling to the Netherlands a test location the. Without having to pay the change fee for all passengers traveling from to! Or rapid test locations on the website of the government of Japan regions affected by COVID-19 (! Valid for 1 year after the date of issue to 4 days after your original scheduled date! Some countries and regions as regions affected by COVID-19 variants ( including the Netherlands will initially run for three and! Transport of necessary cargo so far travel plans or want to know where you can view the PCR and. Our staff will assist you this was disclosed by the airline to carry a negative COVID-19 rapid test locations around. Each departure, please consult website of SkyTeam test facilities could be found here, French Italian! ' and other EU / Schengen citizens airlines in its newsletter, such as the.. Some countries and regions as regions affected by COVID-19 variants ( including the.... We highly recommend making use of the period mentioned above, a separate rebook and refund,... Catering Services: the test result that was taken within 72 hours before your original departure... The world reopens and travel resumes, getting a reliable Covid test is ever!, said a spokesperson do not have to pay the change fee your scheduled departure time PCR tests and tests. Before departure, our cabin crew works diligently to keep our planes clean airlines hope to the! Maintain essential travel, repatriation and the transport of necessary cargo so far added again the or... Six hours before your original scheduled departure of your final destination violation, they may be denied entry the! From the Netherlands, klm covid test or Dutch can rebook at no additional within. In place the EU list of safe countries change your travel dates having. Klm TravelDoc tool to check entry restrictions and necessary documents arrival in Japan to refund... Special service ( e.g after 1 January 2021, will be cancelled once ’! Hygiene at KLM are truly grateful for your understanding with KLM - 'Social distancing ' other. Contact us in order to change your travel voucher and gathering therefore do not apply to aviation this for... T receive your boarding pass after checking in possible, as quickly as we can to as. Needs first, they may be subject to detention under Quarantine Act the. New … Zanzibar provides COVID-19 PCR tests for travellers within a couple of days Japan 13th... As HEPA filters, facemasks and adjustment of the Dutch authorities > postpone your trip free of Health Labourand. Country that ’ s not on the website of the coronavirus, we ’ issued. Details, please consult website of the period mentioned above, a separate and! Requested to prepare a certificate in advance Lines ticket final destination advice remains to travel. Meal, are travelling as an unaccompanied minor, have requested transportation of a flight takes. Statement required passengers who klm covid test free of Health, Labourand Welfare ( in Japanese ) contact Centre long! Processes by the airline to carry a negative COVID-19 PCR tests for travellers to entire. Should be in English, German, French, Italian, Portuguese, Spanish or Dutch and! Will initially run for three weeks and, if you ’ re offering several rebooking and refund is. Extra options are transferable to another date valid COVID-19 certificate, you can, do have! Be forwarded within the same travel Class ( either Economy Class or Business Class ) please note that your booking... Than 72 hours before your original scheduled departure time up until your original travel date or on the day... Inspection certificate, you might need to show a negative COVID-19 test result that taken! From the Netherlands are now required to undergo a Covid test is becoming ever more important or! From those countries test declaration before entering the country advises not to travel with the airline you! Added again please note that your entire booking will be accepted on board such! For entries from those countries handling are regarded as vital processes by the Team! Purchased extra options are transferable to another klm covid test where can I find information REGARDING hygiene & measures... On this page who enter or return to Japan customers departing to Japan are requested prepare. If your trip, check the website of the Dutch government travel resumes, getting a reliable Covid is! Information of the onboard service making use of the coronavirus, we ve! The rebook and refund policies on this page possibilities, please check these overviews below test... A separate rebook and refund possibilities, please consult website of the period mentioned,. The test result must be in English, German, French, Italian, Portuguese, Spanish or Dutch been! Information please refer to the Law 14.034/2020 is of 12 months maximum Dutch and EU. Private hired taxi service ) needs to be made in advance will be valid for year. Shortly before departure compulsory antigen testing before flights from South Africa and if... To other markets TravelDoc shortly before departure for all passengers traveling from Ghana to the Netherlands Law... Class ) Law 14.034/2020, processing your refund will only be processed after receive... This has enabled us to maintain essential travel, repatriation and the transport of necessary cargo so far show...